The second-hand marketplace Users Express Anger Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification versus the original listing because of the remapping.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
